Getting your lovely order to you as quickly and securely as possible is very important to us.
Our couriers will need a signature on delivery, this way we know your purchase has safely arrived. If you are not in when the postman calls, then a card will be left for you detailing where you can collect from. If you feel your delivery is taking too long to arrive, drop us an email and we can help you track your order.
2 - 5 Days
1 - 2 Days
Next Working Day
Next Day (Saturday)
5 - 7 Days
7 - 10 Days
Please note: Both Next Working Day & Saturday delivery services must be ordered by 12pm to qualify for the service.
Look out for our email letting you know your parcel is on its way!
We are unable to re-direct orders once they have been placed with us
If you have any queries at all please drop us an email firstname.lastname@example.org.
We hope that you are happy with your purchases from Heir & Co however if you wish to return an item, returns must reach us no later than14 working daysfrom the date you receive the item, we are unable to accept returns after this time has passed.
We aim to process your return as quickly as possible, but on occasions, it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Please allow up to 7 working days for your parcel to reach us. Once your return has been received we will send you an email to notify you of this.
For our complete returns policy and to arrange a return, please click here.